Shell Shocked Wraps is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and share this information, and the measures we take to safeguard your data. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of personal information when you interact with us, either online or in-person:
- Contact Information: This includes your name, email address, phone number, and mailing address.
- Payment Information: Credit card details or other payment information necessary to process your transactions.
- Order Details: Information related to your purchases, such as the type of vinyl wrap, vehicle information, and any special requests.
- SMS Opt-In Information: If you choose to receive updates via SMS, we collect your phone number and your explicit consent to send you text messages.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Processing Orders: To fulfill your orders and provide the services you request.
- Customer Service: To communicate with you regarding your order, respond to inquiries, and provide support.
- Marketing: To send you promotional offers, newsletters, and information about our services, provided you have opted in to receive such communications.
- SMS Notifications: To send you updates and offers via SMS, if you have opted in for this service.
- Improving Our Services: To analyze usage patterns and enhance the quality of our products and services.
3. Sharing of Information
We understand the importance of your privacy and take it seriously. We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in operating our business, such as payment processors and delivery services. These partners are contractually obligated to keep your information confidential and use it solely for the purposes of providing the agreed-upon services.
- Legal Compliance: We may disclose your information if required by law, in response to a legal process, or to protect our rights or the rights of others.
4. SMS Opt-In and Phone Numbers
Your phone number and any information collected through our SMS opt-in service are used exclusively for the purpose of sending you text messages related to our services. We do not share your phone number with any third parties, and you can opt out of receiving SMS messages at any time by following the instructions provided in each message.
5. Data Security
We implement a variety of security measures to protect your personal information. These include secure servers, encryption, and access controls to safeguard your data from unauthorized access, alteration, or disclosure.
6. Your Choices
- Opting Out of Communications: You can unsubscribe from our marketing emails or SMS messages at any time by following the instructions in those communications.
- Updating Your Information: You may update or correct your personal information by contacting us directly.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and update the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Shell Shocked Wraps
1143 Bozman Rd, Building 4-402, Wylie, TX 75098
ShellShockedWraps@gmail.com
972-439-1411